Terri’s story, or, cancer doesn’t care how responsible you are

terry cavillo 3

Terry Cavillo did everything right to protect herself financially. Her cancer didn’t care.

Terri did everything right. She and her husband raised three great children – now mostly grown. She was a loyal employee for 14 years and prepared for the future, buying into the short term disability plan her company offered and investing in a 401(k). She even decided it was time to get healthy and lost 30 lbs.

When her cancer diagnosis came, she had family support, a financial cushion, and the legal protection of the FMLA. But none of that proved quite enough to last through two years of treatment and three surgeries. Despite her years of hard work and responsible actions, one bout of seriously bad luck has left Terri worried about her family’s future.

In September 2013, after speaking with some co-workers, Terri became suspicious of symptoms she’d been having. She visited the doctor and after two biopsies learned she had cancer in both breasts. In October, Terri had a lumpectomy and eventually a double mastectomy. In total, Terri has needed to take 3 separate medical leaves from work to deal with her cancer

“It was the worst experience of my life” said Terri.

Terri has worked for a major retailer in Tacoma for 14 years. She felt lucky to have her job protected through the Federal Family and Medical Leave Act which covers employees in companies with 50 or more employees, who have worked with the same employer at least a year and for enough hours. She had also purchased short term disability insurance. This meant she would have some income to keep her family afloat while she recovered from surgery and have a job to go back to after the ordeal.

But disability insurance did not fully cover her wages—and it left her particularly short when she had to go back for a 2nd surgery. Coordinating all the paperwork with her medical team, HR department, and the separate disability plan provider also proved complicated. It never seemed like they were on her side.

“It was such a hassle that I didn’t need. I kept getting certified letters from the HR department saying they had not received the doctor’s letters… I’m the face of their company, I don’t call in sick unless I have a legitimate reason. I should be rewarded for being a decent employee.”

To add more stress, her health insurance did not fully cover medical expenses and bills began to pile up. With limited options, Terri decided to tap into her 401K. Despite spending most of her retirement savings, she still has unpaid medical bills that keep her and her family underwater. Even her strong family started feeling shaky. “Money problems are hard on a marriage,” Terri says.

Terri’s story could be anyone’s experience. That’s why we all need family and medical leave insurance. And in 2020, we will have it.

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